Up from 93% with iPhone 4. What they like most: Siri. Least: Too short battery life.
Despite widely publicized reports of unexplained battery drainage, the satisfaction ratings on Apple's (AAPL) latest iPhone continue to hover in what ChangeWave research director Paul Carton calls "nosebleed territory."
In a survey of 215 new iPhone 4S owners, 77% declared themselves "very satisfied" and 19% "somewhat satisfied" with their new phones. Only 2% were "disappointed."
Given the margin MORE
Philip Elmer-DeWitt - Dec 1, 2011 7:00 AM ET
Three new TV spots in advance of the holiday selling season
Following a pair of exceptionally well-produced spots from Samsung -- one tasteful, one clever -- pushing their newest Google (GOOG) Android phones, we have three fresh TV ads from Amazon (AMZN), Apple (AAPL) and Verizon (VZ). The latter doesn't seem to have gotten the memo that this season's fashion on Madison Avenue is the soft sell.
Amazon's Kindle Fire:
Apple's iPad 2
Motorola's MORE
Philip Elmer-DeWitt - Nov 23, 2011 10:14 AM ET
America's big telcos are struggling to survive the implosion of the local phone business. Now, the latest figures show revenue from cell phone calls is beginning to disappear too.
FORTUNE -- Back in the 20th century, selling phone calls to Americans seemed a practically perfect business, growing during good times and bad -- and turning AT&T into the nation's most widely held stock. Selling phone calls in the 21st century is proving a MORE
Scott Woolley - Nov 4, 2011 11:52 AM ET
Analyst sees "ominous signs" for Android vendors. Says Q4 may be the quarter 'droid users switch to Apple's iPhone 4S
Drawing from AT&T's (T) and Verizon's (VZ) reports for the September quarter, Morgan Keegan's Tavis McCourt sees what could be bad news for the makers of Android phones and good news for Apple (AAPL).
In a note to clients issued Monday, he writes (I quote):
After analyzing AT&T and Verizon results, we believe it MORE
Philip Elmer-DeWitt - Oct 24, 2011 10:58 AM ET
Widespread reports of long waits, starting shortly after midnight Pacific time
"2 hours of putting in my information and hitting refresh and I STILL don't have an iPhone 4S. AT&T, you failed again. Goodnight."
Eric ("gameric") Gamero, who posted that message on Twitter at about 3:15 a.m. PST Friday, was hardly alone. In the early hours after Apple (AAPL) began taking pre-orders for its latest iPhone, due out next Friday, hundreds of similar MORE
Philip Elmer-DeWitt - Oct 7, 2011 6:52 AM ET
Fifteen months after the iPhone 4 was introduced, Apple unveils its successor: the iPhone 4S
Apple on Tuesday introduced a new iPhone, the iPhone 4S, and a new voice control system called Siri that it hopes will keep it ahead of its competitors by changing the way people communicate with their mobile phones.
Siri, however, is still in beta -- or not quite finished -- mode.
And the phone most of the world MORE
Philip Elmer-DeWitt - Oct 4, 2011 11:38 AM ET
With only hours to go before the truth is known, Apple watchers are placing their bets
I can't recall an Apple (AAPL) event surrounded by as many unanswered questions as the "Let's talk iPhone" press conference scheduled to begin today at 10 a.m. Pacific (1 p.m. Eastern).
Will there be one new iPhone or two? An iPhone 5 or 4S? Square edged or teardrop? Exclusive to Sprint (S) or available also through MORE
Philip Elmer-DeWitt - Oct 4, 2011 8:17 AM ET
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* A beta version of iTunes Match became available last night, and while only developers can currently get at it, the limited software release sheds more light on what the service will be like once it officially rolls out this fall. For the $25 annual fee, music can MORE
JP Mangalindan, Writer - Aug 30, 2011 4:28 AM ET
According to the Wall Street Journal, Apple will add a third U.S. carrier in mid-October
"Sprint Nextel Corp. will begin selling the iPhone 5 in mid-October, people familiar with the matter said, closing a huge hole in the No. 3 U.S. carrier's lineup and giving Apple Inc. another channel for selling its popular phone."
So begins the report in the Wall Street Journal -- Apple's (AAPL) current favorite backchannel outlet for releasing unofficial product news -- that MORE
Philip Elmer-DeWitt - Aug 23, 2011 5:26 PM ET
Verizon's unions face problems that picket lines simply can't fix.
FORTUNE -- The union representing the 45,000 Verizon Communications' (VZ) employees who went on strike yesterday says that the company is using "Wisconsin-style tactics" in an effort "to strip away 50 years of collective bargaining gains for middle class workers and their families." The striking workers also made a point of highlighting the hefty $6 billion in profit they estimate Verizon will make MORE
Scott Woolley - Aug 8, 2011 10:55 AM ET