Did Apple's iOS 7.1 software update fix TouchID or break it?

March 12, 2014: 7:43 AM ET

It's still not clear whether Apple's fingerprint identification system is a feature or a bug.

Screen Shot 2014-03-12 at 7.32.37 AMFORTUNE -- Having written twice about the problems I've had getting the iPhone 5S to recognize my scarred left thumbprint -- and to remember it two days later -- I'm happy to report that TouchID is working for me now.

I don't know whether to thank the "overtraining" trick I picked up a couple weeks ago or the iOS 7.1 software update that Apple (AAPL) released on Monday, but for me TouchID's reliability has increased significantly, from an unworkable 50% to close to 100%.

Your mileage may vary. In fact, some iPhone 5S owners are complaining on Apple's support site that for them, the update backfired. As of Wednesday morning, Touch ID doesn't work after iOS 7.1 Update had drawn 25 responses and more than 2,000 views.

To try to quantify the extent of the problem, how about a quick, totally unscientific poll?

LINK: Touch ID not working after updating to iOS 7.1? Here's how to fix it!

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    It was produced for the Taiwanese manufacturer HTC and spotted last week by 9to5Google's David Beren.

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    FORTUNE -- Was it only Monday that we posted Lawrence Lessig's critique of Apple's (AAPL) "pathologically constipated" customer relations?

    Well, today is Wednesday, two days later. Apple has done something very un-Apple-like about the issues he raised. And now Lessig has posted a public thank you titled "Wow, Apple. Wonderful news." Would that all such complaints were so easily resolved.

    What's MORE

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  • Google's AdSense gets an updated interface

    Announced yesterday and made live today, Google's updated interface allows publishers to see more of how their ads and ad spaces are faring.

    Publishers last night were greeted with the opportunity to try out a new AdSense dashboard that resembles, and is better integrated, into the Google (GOOG) DoubleClick and Analytics user interface.

    Google touts the updated AdSense's "more insight, more efficiency and greater control" as reasons to upgrade.

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  • Google Mobile Search updated too

    Lost in the hoopla of its logo and desktop search results changes today, Google also updated its mobile web search results.

    iPhone and Android phone users also get a new Google search results page today, starting with English speakers and slowly rolling out to the rest of the world.

    Google's Mobile Blog details the changes, which amount to a new button on the left of the search bar that opens up a left MORE

    - May 5, 2010 3:57 PM ET
  • Google updates search results, logo

    Google today is revealing a set of changes to its search results and logo that make its search engine more powerful and beautiful to billions of eyes.

    Starting this week, when you do a Google search, you will see a new results page replete with a new sidebar on the left side.  The graphical elements will help users quickly navigate from the different types of Google searches, which will also MORE

    - May 5, 2010 11:59 AM ET
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  • Is your iPhone 3.1 in coma mode? - update

    UPDATE: On Thursday Oct. 8 Apple issued iPhone OS 3.1.2, an update that promises to address several of the glitches described below. Among other things, according to Apple, the update:

    Resolves sporadic issue that may cause iPhone to not wake from sleep
    Resolves intermittent issue that may interrupt cellular network services until restart
    Fixes bug that could cause occasional crash during video streaming

    Let us know if this clears things up.

    - - - -

    "OK, MORE

    - Oct 4, 2009 2:25 PM ET
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  • iPhone MMS Update: Roll-out has begun

    Friday was D-day for AT&T (T).

    Having promised to finally give its customers MMS -- the multi-media messaging capability Apple (AAPL) included in its iPhone operating system two releases ago -- the carrier faced two major challenges:

    It had to deliver the service on the time and date promised: late morning Pacific Time on Sept. 25, according to a message posted on AT&T's Facebook page earlier this week
    The service had to work MORE

    - Sep 25, 2009 12:07 PM ET
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