Well, today is Wednesday, two days later. Apple has done something very un-Apple-like about the issues he raised. And now Lessig has posted a public thank you titled "Wow, Apple. Wonderful news." Would that all such complaints were so easily resolved.
What's it all about? Here's the background.
Lessig, a professor at Harvard Law and long-time Internet activist, was upset that features he'd come to depend on were unceremoniously removed from the latest version of iWork.
But what really ticked him off -- and what caught our eye -- was his complaint that the company, still stuck in Steve Jobs' mindset of obsessive secrecy, didn't have the "decency" to tell customers scrambling to find workarounds which of those features were gone for good and which were coming back.
We can't be sure what prompted it, but early Wednesday Apple posted a support document explaining why the iWork features were removed, listing which ones it would be adding back, and telling customers who preferred the old version of iWork where they could find it on their Macs.
"In other words," Lessig wrote, "Apple's found its voice."
"This is a great news. Computer systems are wildly too complicated today to expect that updates will be seemless. So opening a channel of communication is an easy way to reduce the cost of unseemlessness (or whatever word that would be.)
"Thank you, Apple."
Apple's been on communications tear lately. On Tuesday it issued a report on government requests for information -- including from the National Security Administration -- that we're likely to be hearing about for some time. But that's another story. (See The world's 10 most aggressive snoops, according to Apple.)
Announced yesterday and made live today, Google's updated interface allows publishers to see more of how their ads and ad spaces are faring.
Publishers last night were greeted with the opportunity to try out a new AdSense dashboard that resembles, and is better integrated, into the Google (GOOG) DoubleClick and Analytics user interface.
Google touts the updated AdSense's "more insight, more efficiency and greater control" as reasons to upgrade.
AdSense is Google's MORESeth Weintraub - Nov 3, 2010 10:28 AM ET
Lost in the hoopla of its logo and desktop search results changes today, Google also updated its mobile web search results.
iPhone and Android phone users also get a new Google search results page today, starting with English speakers and slowly rolling out to the rest of the world.
Google's Mobile Blog details the changes, which amount to a new button on the left of the search bar that opens up a left MORESeth Weintraub - May 5, 2010 3:57 PM ET
Google today is revealing a set of changes to its search results and logo that make its search engine more powerful and beautiful to billions of eyes.
Starting this week, when you do a Google search, you will see a new results page replete with a new sidebar on the left side. The graphical elements will help users quickly navigate from the different types of Google searches, which will also MORESeth Weintraub - May 5, 2010 11:59 AM ET
UPDATE: On Thursday Oct. 8 Apple issued iPhone OS 3.1.2, an update that promises to address several of the glitches described below. Among other things, according to Apple, the update:
Resolves sporadic issue that may cause iPhone to not wake from sleep
Resolves intermittent issue that may interrupt cellular network services until restart
Fixes bug that could cause occasional crash during video streaming
Let us know if this clears things up.
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"OK, MOREPhilip Elmer-DeWitt - Oct 4, 2009 2:25 PM ET
Friday was D-day for AT&T (T).
Having promised to finally give its customers MMS -- the multi-media messaging capability Apple (AAPL) included in its iPhone operating system two releases ago -- the carrier faced two major challenges:
It had to deliver the service on the time and date promised: late morning Pacific Time on Sept. 25, according to a message posted on AT&T's Facebook page earlier this week
The service had to work MORE
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