Twitter might often seem like a big pile of nonsense, but subscribers pay thousands of dollars in order to find and analyze the useful data it contains.
FORTUNE -- People who were 13 years old in 2006 are 20 now. Many of them no doubt would like to erase much of their online histories, especially the stuff they wrote on Twitter in their early-teen years: say, somebody who's now a fan MOREDan Mitchell, contributor - Sep 4, 2013 2:23 PM ET
By making conversations easier to follow, Twitter is encouraging people to use the service for something other than its essential function. It's probably a good idea for the company, but not for people who use Twitter to follow the news.
FORTUNE -- Twitter is working to attract many more new users and keep the ones it has. To that end, the site is risking doing all it can to wreck Twitter.
Wreck MOREDan Mitchell, contributor - Aug 29, 2013 2:56 PM ET
How NASCAR is using social listening technology to bolster its brand.
By Miles Raymer
FORTUNE -- Inside NASCAR's Charlotte, N.C., headquarters, on the eighth floor where its digital group is housed, is a 500-square-foot room packed with monitors that during races display not only the action on the track but the reactions from fans on social media networks. Other monitors show graphs offering real-time analysis of the deluge of tweets and Facebook posts MOREAug 26, 2013 9:24 AM ET
A hacker calling himself "Mauritania Attacker" listed the names and some account information (no passwords) of 15,000 Twitter users. It's probably a good idea for users to clean up their apps.
FORTUNE -- A hack of Twitter exposing thousands of usernames and associated third-party access tokens appears not to have done any real damage, but it has made a lot of people realize how many third-party apps they have authorized, inspiring MOREDan Mitchell, contributor - Aug 20, 2013 3:28 PM ET
Two tweets, 3 minutes, $9 per share.
FORTUNE -- If there were such a thing as a empty Over-the-Counter calories, this is what they would look like.
At 2:21 p.m. Tuesday someone using the Twitter account @Carl_C_Icahn -- presumably the corporate raider/hedge fund manager himself -- issued the first of a pair of tweets:
That was followed four minutes later by this:
Apple's (AAPL) shares, which had been trading at $475.77, did what stocks MOREPhilip Elmer-DeWitt - Aug 13, 2013 3:13 PM ET
Jeff Bezos doesn't have an easy task in righting the Washington Post. Here are few good places to start.
By Ryan Holmes
FORTUNE -- It may be coincidence that the decline of newspapers has corresponded with the rise of social media. Or maybe not.
The two industries are very different, of course: One focuses its lens on the public events that change our world; the other is concerned largely with the personal stuff that happens behind MOREAug 8, 2013 10:45 AM ET
Well, temporarily anyway. The goal? To see what I've gained (and lost) in the last decade.
FORTUNE -- I'm signing off Facebook for the month of August. And Twitter. And Instagram. And LinkedIn, Pinterest, & MessageMe. If you'd like to reach me before September, please send an email to my @fortune address or better yet, call me. I suspect I'll have a bit more time than usual to call you back.
Put MOREJessi Hempel, writer - Aug 1, 2013 5:00 AM ET
As customer relationship management finds itself at a crossroads, Nimble aims to take a bite out of Salesforce and others.
By Andres Vaamonde
FORTUNE -- "CRM" looks like yet another jargony business acronym -- it stands for "customer relationship management," which just doesn't sound all that sexy.
Lack of appealing acronyms aside, the CRM industry is booming. CRM companies create software that helps businesses manage contact with current and future clients MOREJul 30, 2013 5:00 AM ET
Twitter's video sharing service, Vine, is drawing marketers looking for an ad format that's catchier than an image but pithier than a 30-second video.
By Varun Nayar, reporter
FORTUNE -- As the number of advertising platforms continues to grow, the attention span of consumers continues to shrink. To keep up, marketers have moved from billboards to online pop-ups to YouTube video messages, experimenting with formats to find the right medium for MOREFortune Editors - Jul 29, 2013 11:53 AM ET
OwnerListens wants to improve online suggestions.
By Kurt Wagner, reporter
FORTUNE -- OwnerListens co-founder Oren Dobronsky simply wanted feedback. After opening his restaurant Oren's Hummus Shop in Palo Alto in 2011, he spent months asking customers for their thoughts on his new establishment with little success. The customers were either too shy, or the feedback he got on websites like Yelp (YELP) wasn't specific enough. As a business owner, he needed MOREJul 19, 2013 4:26 PM ET
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