In the near future, most big businesses won't actually buy printers. The shocker: HP is looking forward to that.
Bruce Dahlgren's job at Hewlett-Packard is to sell printers to big customers. Well, sort of. During a recent huddle in a conference room at Hewlett-Packard headquarters in Palo Alto, he was talking about what will happen when big customers stop actually buying printers.
Sound unthinkable? It's not. Rather than purchase equipment that gets old and breaks down, these days a growing number of companies would rather let someone else own and manage the office copiers and printers -- make sure they're up-to-date, stocked with supplies and arranged in the most efficient way -- and instead just pay for the work the equipment does. The model is called managed print services, and it's all the rage. More
Photo site offers lens into the post-print world.
At lunch on a recent afternoon in Silicon Valley, Shutterfly CEO Jeffrey Housenbold is remarkably upbeat, considering the miserable year the overall photo business is having.
Almost any way you slice it, people are making fewer glossy prints in a rough economy. The numbers are off for at-home printing (down 2%), photo-counter printing (down 6%) and kiosk printing (down 12%), according to the Photo Marketing MOREJon Fortt - Oct 7, 2009 7:07 AM ET
If HP CEO Mark Hurd does merge the PC and printing businesses, what will that mean for printing chief Vyomesh Joshi?
A few months back, I spent some time at Hewlett-Packard (HPQ) headquarters with Joshi, who's known around HP simply as "VJ." We talked about how he led the printing group to become a sales and profit powerhouse, the how the slowdown in printer sales growth is unfolding, and how he's MOREJon Fortt - Oct 2, 2009 2:25 PM ET
In this era of Kindle books, text messages and Facebook photos, printed information is taking it on the chin – and perhaps no company has been hit harder than Lexmark. The Kentucky-based printer company is one of the worst performing stocks in the hardware sector this year, down about 30%.
But Lexmark (LXK) CEO Paul Curlander hopes a new line of printers will help him climb off the canvas.
The eight new MOREJon Fortt - Sep 1, 2009 9:00 AM ET
Jon Fortt talks to Kenworth about a practical use for cloud computing.Jon Fortt - Mar 13, 2009 4:00 PM ET
HP printer sales are dropping, but high-profit ink sales remain strong. Image: HP
Where's the most expensive popcorn in the universe? At the movie theater, of course. Theaters know you'll pay because you're a captive audience. That explains how Hewlett-Packard (HPQ) made so much money from ink sales last quarter, even though printer sales are slipping: by raising ink prices.
HP printer owners, after all, are themselves a captive audience; they'll probably MOREJon Fortt - Nov 24, 2008 9:21 PM ET
When is great not good enough? When you're Hewlett-Packard's printing group.
A few years ago, the $28 billion business, headed by veteran Vyomesh Joshi, was the goose that kept laying golden eggs. It supplied most of the company's profit while the PC group lost money and the corporate technology group struggled. Now new leadership and smart acquisitions have fixed the PC and corporate businesses, and printer sales are showing signs of MOREJon Fortt - Jun 24, 2008 1:02 PM ET
Xerox technology chief Sophie Vandebroek is placing bets on technologies to spur growth. Image: Xerox
Xerox (XRX) PARC has come a long way. A generation ago, the Palo Alto Research Center famously developed many of the technologies that led to modern PCs from folks like Apple (AAPL) and Dell (DELL), but never got them beyond the lab. Today the unit is determined to get its inventions out of the lab, even MOREJon Fortt - Apr 30, 2008 10:50 AM ET
As sales growth slows, the focus shifts to services
HP Executive Vice President Vyomesh Joshi wants to use software and services to drive printing profits. Courtesy: HP
Even during the bad times, Vyomesh Joshi's printing business at Hewlett-Packard (HPQ) was the go-to place for good news. As recently as 18 months ago, the affable executive vice president's unit accounted for more than half of the overall company's operating profits.
But things have changed MOREJon Fortt - Feb 8, 2008 4:00 AM ET
Inside HP's plan to get more bang for its research buck
Prith Banerjee, former dean of the engineering school at the University of Illinois at Chicago, brings new ideas to his role as director of HP Labs. Image: HP
It's a tale nearly as old as Silicon Valley itself. Nearly 30 years ago, a young Steve Jobs visited the scientists at Xerox's Palo Alto Research Center and spied the first computer that MOREJon Fortt - Dec 17, 2007 7:59 AM ET
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