By Kevin Kelleher
FORTUNE – Change or die. That has been one of the laws of the web since it emerged two decades ago. It's not just that designers love to innovate, it's that making it new is essential in establishing or maintaining an edge on a highly competitive playing field.
No matter how useful an interface may be for a website or mobile app, it will grow stale after a couple of years. New features will appear. Your rivals will cherry-pick your best ideas and fold in their own. A few years of stagnation are all it takes to become an antiquated joke.
Facebook (FB) understands this as well as anyone. It's retooled its profile page and news feed several times in the past nine years. Each time, the changes have been followed by an angry wave of discontent, then a calmer period of acceptance. The redesign this week will be no exception. Some are arguing there's plenty to hate in the new news feed even before it's been rolled out to everybody.
Based on the presentation Thursday by Mark Zuckerberg and others, the revamped news feed is appealing enough, with a more spacious layout for photos and videos and the ability to move easily between different feeds for different content rivers. But if you look closely enough, the redesign also reveals something else Facebook may not be happy talking about: the vulnerabilities the company is facing as it moves forward.
MORE: Apple and Google: The tables have turned
The first vulnerability is that the dominance Facebook has in the world of social networking has slowly been eroding. Beyond the usual talk of Facebook fatigue, newer social sites have risen up in recent years to steal attention away from Facebook: Pinterest, Tumblr, even Google+.
So as Facebook unveiled its new look, many of the comments on different forums echoed each other: The new photo-friendly layout drew a lot on Pinterest. The river of big photo and video feeds looked awfully like Tumblr. Most of all, it seemed, the new Facebook news feed had a Google+ feel to it.
If imitation is flattery, Larry Page must be smiling. But while it's common enough for competitors to pluck design ideas from each other, it's not a positive sign for Facebook. It's simply not emblematic of a market leader to launch a new redesign of your product comprised largely, if not wholly, from ideas that originated inside other companies.
More and more, Google (GOOG) is proving a stubborn rival to Facebook. Not just Google+ or even Facebook's acknowledgement that search was, after all, important to the company. Google has simply done a better job of keeping its core product simple. Google.com is the rare exception to the rule of redesign or die. For more than a decade, it's evolved only in subtle ways. Yet it's as useful as it ever was.
This gets at a second vulnerability facing Facebook. The more the company tweaks the news feed -- the very heart of the Facebook experience -- the more complex it becomes. Is the news feed a chronicle of friends' activities? Or news stories? Or music and video clips? Which photos belong at the top -- those taken by friends or those shared Pinterest-like? Some users demand a reverse chronological order, others prefer Facebook's algorithms.
Contrast that to Google's little white search box. Type in a few words and the algorithms do the rest. Of course, algorithms are so much better at powering search engines than they are anticipating the content discovery that fills Facebook's feeds. So Facebook has responded by letting users switch between multiple feeds, customizing new ones, tweaking their preferences. It adds up to more work than most people are too busy to bother with, and it shows how unruly Facebook has grown over the years. Twitter's simple reverse-chronology draws far fewer complaints.
MORE: Meet Facebook's new News Feed
The complexity is an inevitable side effect of Facebook's success. Facebook has not only become the largest social network in the world by a wide margin, it's done so while aspiring to deliver all the things we want from the web in one simple news feed. But no company can offer an all-in-one service on the web and keep things simple. It's simply the nature of the web, which has always tended toward the chaotic. It cannot be tamed.
The third vulnerability Facebook is facing is one that has nagged it since it went public. Facebook has two mandates -- to create a service that will engage its users, and to make money that will satisfy investors. While Facebook's presentation today played down the fact, the newly designed news feed is perfect for hosting video ads, a point that Fortune's Kurt Wagner noted.
The wider display of the news feed will further sideline the adjacent display ads that most people have learned to tune out. But they will open the door to the kinds of "suggested posts" and other ads that have been appearing inside the news feeds on mobile devices.
How intrusive these ads strike users will depends on the algorithms Facebook designs to insert them in feeds. They may be trailers or news content that appear because friends show them, or as Facebook faces investor pressure to beef up revenue, they could be simple ads. But one conflict that social media has yet to solve is the tug of war between what users want to see and what advertisers want to show.
So while Facebook's new news feed makes some cosmetic fixes that users are likely to welcome in time, they don't go very far in addressing deeper problems: rising competition from newer social networks, a bloated, complex interface, and the uneasy balancing act between users and advertisers. Facebook will be the leading social network for a long time, but it's already starting to get harder to hang onto the crown.
Also: eBay unleashes a redesign; how Google Earth reunited two brothers.
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In 2009, having graduated from college, Saroo was living with a friend in the center of Hobart and working on the Web site for his parents' company. Recovering from an ugly breakup, he was drinking and partying more than usual. After years of ignoring MORE
JP Mangalindan, Writer - Oct 11, 2012 10:39 AM ET
The results of Facebook's IPO last week may indicate there isn't -- at least not in the public markets.
By Kevin Kelleher, contributor
FORTUNE – Does anyone want to talk about a bubble now?
In the weeks leading up to Facebook's (FB) much-trumpeted IPO, a debate simmered over whether Silicon Valley was entering another bubble. Some cited "bizarre activity" like spending big on companies with no revenue. Others dismissed fears of a MORE
May 21, 2012 11:04 AM ET
Fortune's curated selection of tech stories from the last 24 hours. Sign up to get the round-up delivered to you each and every day.
* As All Things D first reported, expect Yahoo (YHOO) to lay off thousands of employees tomorrow, largely from from the company's international division. (All Things D via PandoDaily)
* Oracle (ORCL) and Google (GOOG) are going to trial in two weeks. The former is suing the latter over Java-related patents and technology that appear in Google's popular MORE
JP Mangalindan, Writer - Apr 3, 2012 12:06 PM ET
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"We're not winning." -- Shawn Henry, executive assistant director of the FBI, on the war with computer hackers. (The Wall Street Journal)
* Apple (AAPL) says concerns about the new iPad's battery charging process is much ado about nothing. "That circuitry is designed so you can keep your device plugged in as MORE
JP Mangalindan, Writer - Mar 28, 2012 4:30 AM ET
An exclusive look inside CEO Ben Silbermann's social media sensation.
FORTUNE -- Ben Silbermann can't stop staring at the refrigerators. The Pinterest co-founder and CEO and I are standing in the break room of his company's garage-size Palo Alto office. He's just flown back from Austin's SXSW interactive festival, and a redesign of his website is two days away. It's all a little overwhelming. But at this moment his full attention MORE
Jessi Hempel, writer - Mar 22, 2012 5:00 AM ET
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"They ask 'Why can't you be more like Apple?' So we should go bankrupt and fire our founders and bring in a moron? That's what we should do?"
-- RIM director Roger Martin (The Globe and Mail)
* Rumors are flying fast and hard from multiple blogs that Apple (AAPL) will MORE
JP Mangalindan, Writer - Feb 14, 2012 3:30 AM ET
Fortune's curated selection of tech stories from the last 24 hours. Sign up to get the round-up delivered to you each and every day.
* As speculated, Facebook filed an initial public offering yesterday. The social network, which now reports 845 million monthly active users and net income of $1 billion on revenues of $3.7 billion, plans to raise $5 billion. Here's the letter from Mark Zuckerberg included with the S-1 Registration statement. (Fortune MORE
JP Mangalindan, Writer - Feb 2, 2012 3:30 AM ET
Fortune's curated selection of tech stories from the last 24 hours. Sign up to get the round-up delivered to you each and every day.
* Just how hard is Google pushing the integration of Google+ in search results? Danny Sullivan at Search Engine Land counts the ways. (Search Engine Land)
* In other Google (GOOG) news, the Internet giant is renewing its push into China by hiring engineers, sales reps, and product managers to introduce MORE
JP Mangalindan, Writer - Jan 12, 2012 11:30 AM ET