OpenTable

OpenTable's rise and fall is a cautionary tale

January 3, 2012: 8:50 AM ET

OpenTable is a reminder for investors eager for a piece of a hot tech IPO: It doesn't take a stock bubble on the scale of the 90s dot-com mania for investors to lose money on a supposedly hot Internet stock.

By Kevin Kelleher, contributor

FORTUNE -- Nothing lasts forever, but the speculative momentum that can drive up tech stocks is especially fleeting. Just ask OpenTable (OPEN).

The company that made online restaurant reservations a thriving business went public in May 2009 at $20 a share, in the depths of the worst U.S. recession in decades. But investors welcomed the stock and its promise of profit growth, and the stock rose modestly for the next several months.

For a couple of years, OpenTable delivered on that promise, beating the Street's earnings estimates by a wide margin quarter after quarter. OpenTable went from being an IPO that proved Internet stock offerings could thrive in a bear market to being a favorite of momentum investors – until the stock hit $118 in April. Along the way, it whetted investor appetite for other web IPOs like Pandora (P), LinkedIn (LNKD) and Zynga (ZNGA).

In the past eight months, however, the stock has plunged, giving up 67% of its value. OpenTable trades around $39 a share. Its market cap has fallen to $930 million, not far from its $700 million market cap when it went public.

Usually, when a stock loses two-thirds of its value in a matter of months, it's a sign of crisis – a scandal, an incompetent management or some serious reversal of fortune. But none of these apply to OpenTable. The company is expected to see revenue grow 40% this year and earnings rise to $1.20 a share from 2010's 87 cents. OpenTable is still a growth company with a 17% operating margin.

So why has the stock crashed? There are two basic reasons that, taken together, offer a cautionary tale for investors eager to jump into the IPOs of hot web 2.0 enteprises like Zynga, Groupon (GRPN) and Facebook.

The first reason has to do with that herd mentality of momentum investors. It can turn on a dime, and the logic used to justify a stock's irrational rise can become just as irrational when the stock is sinking. OpenTable's value was simply without justification back in April, when its forward PE was above 100.

Today, OpenTable trades at 34 times its estimated 2011 earnings, or more than twice as high as the S&P 500. Growth stocks often have a higher valuation than the market average, but analysts are expecting OpenTable's revenue growth rate to slow to 22% for 2012. That's about the same as Google's (GOOG) projected growth rate, and Google is trading at around 17 times its estimated earnings.

And that brings us to the second reason for OpenTable's decline: The company's business is beginning to face some headwinds. While profits are likely to keep growing for a while, the growth will come at a much slower rate. But OpenTable's core markets like San Francisco are becoming saturated while the company faces rising competition in newer markets abroad.

In fact, overseas competitors are making headway in OpenTable's home turf. Eveve, a Europe-based online-reservation company, said recently that 30,000 restaurant bookings in the Twin Cities switched from OpenTable to its service in a four-month period. Livebookings, another European rival expanding into the U.S., offers restaurants a free reservation service, along with premium features such as email marketing and analytics.

OpenTable has 24,000 restaurants using its reservation system, compared to Livebooking's 9,000. But the lower-priced competition could force the company to cut its fees, which could pinch profit margins. The company's operating margin is already facing pressure, declining to 16.9% in the last quarter from 18.6% in the same quarter a year earlier.

OpenTable is facing these new challenges without the help of its respected CEO Jeff Jordan. When the company announced in May that Jordan, a veteran of eBay (EBAY) and PayPal, left to become a venture capitalist at Andreessen Horowitz, OpenTable's stock fell 15%, beginning its eight-month slide. The stock fell 4% on Dec. 20 when Jordan left the company's board.

Under its new CEO - Matthew Roberts, who previously served as CFO for six years – OpenTable's image has gone from a sure-fire stock to a company in disarray. But neither view is accurate. OpenTable is still a well-run company in a growing market, albeit one that is facing the tougher competition that reaches most thriving markets given enough time.

Some OpenTable bears have pointed to a decline in the number of seated diners in the third quarter (23.6 million) from the number in the second quarter (23.8 million). But this argument is misleading: The number of seated diners in the third quarter has been flat or down from the second quarter for the past four years. It's a seasonally slow quarter. For the first nine months of 2011, seated diners are up 51% to 70 million.

Given that downward momentum – along with a PE that's still relatively rich and the threat of competition – OpenTable will likely remain volatile. But its rise and fall offers a warning to anyone too eager for a piece of a hot IPO like Facebook: It doesn't take a stock bubble on the scale of the 90s dot-com mania for investors to lose money on a supposedly hot Internet stock.

Posted in: , , ,
  • How 'local' can tech get?

    From left: Cyriac Roeding, Shopkick CEO, Tim O'Shaughnessy, LivingSocial CEO, David Krantz, President and CEO, AT&T Interactive, and Jeff Jordan with Andreessen Horowitz. Photo: Kevin Moloney/Fortune Brainstorm TECH

    FORTUNE -- Last week, during Fortune's Brainstorm Tech conference in Aspen, Colo., several of tech's brightest assembled to discuss ventures focusing on local services. Among them: Jeff Jordan of Andreessen Horowitz, Tim O'Shaughnessy, Co-founder and CEO of LivingSocial, Shopkick Co-founder and CEO Cyriac Roeding, and David Krantz, MORE

    - Jul 27, 2011 4:45 PM ET
  • Study offers grim news on deal sites like Groupon

    A happy Groupon customer; but will she return? (Photo: Flickr)

    People may love online deals. But a Rice University study finds that bargain-hunters rarely turn into regulars.

    FORTUNE -- The growing backlash against daily-deals services got some fresh support this week from an academic study finding that fewer than half of the companies that use such services once are unlikely to do so a second time.

    The study, by Utpal Dholakia, professor MORE

    - Jun 16, 2011 4:50 PM ET
  • OpenTable, broken stock? A lesson in the dangers of tech IPOs

    By Kevin Kelleher, contributor

    The company has done nearly everything right, but it's dangerously overvalued, even for a tech company. Should Facebook, LinkedIn, and Groupon take heed?

    FORTUNE -- Next Friday will mark OpenTable's second anniversary in the public markets. For most of its publicly traded two years, OpenTable (OPEN) has been an bright star in an IPO market struggling its way back to relevance. And for the most part, OpenTable has MORE

    May 13, 2011 3:35 PM ET
    Posted in:
  • Not Pandora's Box: Why the music company's IPO isn't the sign of a bubble

    Pandora's IPO might look like dot-com Bubble 2.0. But the company actually has a sound case for going public.

    Pandora founder Tim Westergren

    By Kevin Kelleher, contributor

    In 1995, Netscape went public. Underwriters believed the stock was worth $14 a share but demand was so strong they doubled the offering price overnight. It rocketed to $75 a share on its first day. But Netscape was a browser maker, with no clear plan to make money. MORE

    - Mar 1, 2011 5:00 AM ET
  • Behind OpenTable's success

    The online reservation service doesn't deserve its $1.5 billion valuation, at least not yet. But neither does it deserve to be written off as an over-hyped fad.

    By Kevin Kelleher, contributor

    Tuesday marked another ho-hum milestone for OpenTable: The stock closed at yet another record high.

    In the 20 months since its IPO, OpenTable (OPEN) has more than tripled its $20 offering price to Tuesday's close of $66.33. The 12-year-old company has amassed MORE

    Sep 23, 2010 12:05 PM ET
  • The Summer of (IPO) Love

    Will 2009 go down as the year the tech IPO returned?

    Rosetta Stone is part of the 2009 summer IPO surge. Image: Rosetta Stone

    If you have been an investor in technology IPOs in recent months you've done well.

    Starting in April, and really gathering momentum this summer, there has been a slew of tech companies that leapt through the public market window including Changyou (CYOU), Rosetta Stone (RST), OpenTable (OPEN), and MORE

    - Aug 25, 2009 6:00 AM ET
  • OpenTable - The hottest spot in town

    OpenTable, the online reservation service, is one of the few venture-backed companies to go public this year. Its secret ingredient? Technology that restaurateurs actually like.

    From left: OpenTable boardmember Thomas Layton, financier Bill Gurley, and CEO Jeff Jordan

    When online reservation service OpenTable (OPEN) went public in May, tech pundits gushed like foodies at a five-star restaurant. Some entrepreneurs and financiers hailed the $60 million initial public offering as a sign MORE

    - Aug 14, 2009 11:08 AM ET
    Posted in: , ,
Featured Newsletters

Every morning, discover the companies, deals and trends in tech that are moving markets and making headlines.

Receive Fortune's newsletter on all the deals that matter, from Wall Street to Sand Hill Road. SUBSCRIBE

Covering the digital giants of Silicon Valley and beyond, an in-depth look at enterprise companies, and the startups disrupting them. Written by Michal Lev-Ram and emailed twice weekly.

Anne Fisher answers career-related questions and offers helpful advice for business professionals.

Company Price Change % Change
Bank of America Corp... 7.95 -0.16 -1.97%
Microsoft Corp 31.27 -0.17 -0.54%
Ford Motor Co 12.28 -0.25 -2.00%
General Electric Co 19.39 0.17 0.88%
Citigroup Inc 32.36 -1.00 -3.00%
Data as of Feb 22
Index Last Change % Change
Dow 12,938.67 -27.02 -0.21%
Nasdaq 2,933.17 -15.40 -0.52%
S&P 500 1,357.66 -4.55 -0.33%
Treasuries 2.00 -0.04 -1.96%
Data as of 5:26am ET
Most Popular
AT&T CEO pay docked $2 million for T-Mobile debacle
 
PC slump kills HP and Dell's bottom lines
 
The spectrum war's winners and losers
 
Chris Christie to Warren Buffett: Just 'shut up'
 
Home prices at lowest point in more than 10 years
 
Market indexes are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer LIBOR Warning: Neither BBA Enterprises Limited, nor the BBA LIBOR Contributor Banks, nor Reuters, can be held liable for any irregularity or inaccuracy of BBA LIBOR. Disclaimer. Morningstar: © 2012 Morningstar, Inc. All Rights Reserved. Disclaimer The Dow Jones IndexesSM are proprietary to and distributed by Dow Jones & Company, Inc. and have been licensed for use. All content of the Dow Jones IndexesSM © 2012 is proprietary to Dow Jones & Company, Inc. Chicago Mercantile Association. The market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. FactSet Research Systems Inc. 2012. All rights reserved. Most stock quote data provided by BATS.
Powered by WordPress.com VIP.