FORTUNE -- FixYa, which bills itself as the leading product Q&A destination on the Web and mobile, published a head-to-head comparison Friday of the reliability of four leading smartphone manufacturers: Apple (AAPL), Samsung, Nokia (NOK) and Motorola (GOOG).
The site looked at 722,558 troubleshooting requests, sorted them by manufacturer, calculated the ratio of market share to problem requests, and assigned each vendor a score.
The results are shown in the chart above (the higher score the better). According to FixYa, iPhones are nearly three times more reliable than Samsung's smartphones, five times more than Nokia's and 27 times more than Motorola's.
FixYa also supplied a list of the top five issues for each manufacturer (see below the fold). The biggest complaint about the iPhone, not surprisingly, was its battery life.
Apple is granted two preliminary injunctions in one week; opponents are apoplectic
FORTUNE -- Google (GOOG) made no public comment Friday after Judge Lucy Koh granted Apple (AAPL) a preliminary injunction against the Samsung Galaxy Nexus -- a touchscreen cellphone whose hardware and software were jointly developed by Google and Samsung engineers.
It was the second ban on an Android-based Samsung device in a week (see here), and the first to strike directly MOREPhilip Elmer-DeWitt - Jun 30, 2012 6:53 AM ET
For the first time since Feb. 2011, the carrier's No. 1 smartphone is a Droid
FORTUNE -- In a note to clients Tuesday, William Blair's Anil Doradla notes that although Apple's (AAPL) iPhone is still America's bestselling high-end smartphone, its sales momentum is "under pressure," particularly at Verizon (VZN).
According to Doradla's channel checks for the June quarter, the iPhone is no longer the No. 1 smartphone at Verizon's retail outlets -- MOREPhilip Elmer-DeWitt - Jun 26, 2012 10:47 AM ET
One of Facebook's earliest female employees recalls what it was like to work there; what it's really like to work at an Apple Store.
Apple Stores' army, long on loyalty, but short on pay [THE NEW YORK TIMES]
About 30,000 of the 43,000 Apple employees in this country work in Apple Stores, as members of the service economy, and many of them earn about $25,000 a year. ... Divide revenue by total number MOREJP Mangalindan, Writer - Jun 25, 2012 8:52 AM ET
In a ruling sure to be widely cited, an influential jurist put his finger on the problem with Steve Jobs' threat to go "thermonuclear" on Google's Android
FORTUNE -- Toward the end of his long analysis of Judge Richard Posner's ruling Friday that dismissed -- once and for all, with prejudice -- Apple's (AAPL) claim that Motorola's Android phones "ripped off" the iPhone, FOSS Patents' Florian Mueller got to the heart MOREPhilip Elmer-DeWitt - Jun 23, 2012 8:19 AM ET
The judge left open the possibility that he might change his mind, and that's what he did
FORTUNE -- When last we visited Judge Richard Posner's court in the Northern District of Illinois he had issued an order dismissing "with prejudice" the Apple v. Motorola patent infringement case -- an order that was widely reported as the end of the line for both parties.
But the order was tentative, and it came MOREPhilip Elmer-DeWitt - Jun 14, 2012 4:17 PM ET
Having whittled the case down to the nub, Richard Posner tossed out the rest
FORTUNE -- First he characterized a Motorola claim as "ridiculous." Then he called one of Apple's (AAPL) "frivolous" and "untimely," warning Cupertino's lawyers that he'd had his fill of such things. Later he told both sides to rewrite their briefs in language a layperson could understand, and forbade Apple from trying to turn the case into a MOREPhilip Elmer-DeWitt - Jun 7, 2012 4:16 PM ET
Forbids lawyers from trying to make patent case an Apple-Android "popularity contest"
FORTUNE -- If you're following the smartphone patent wars and have never run into Judge Richard A. Posner before, you're in for a treat.
The federal judge who drew Apple v. Motorola is one of America's most respected -- and outspoken -- jurists. He's had a hand in everything from the Microsoft antitrust trial to the Monica Lewinsky case. He MOREPhilip Elmer-DeWitt - Jun 2, 2012 11:21 AM ET
The iPhone's "buzz" got a bump after Apple started using celebrities in its Siri ads
FORTUNE -- Some purists used the fact that Apple (AAPL) had replaced the always appealing but generally anonymous faces in its TV ads with a couple of Hollywood celebrities -- Zooey Deschanel and Samuel L. Jackson -- as evidence that the company had gone to hell without Steve Jobs at the helm. (See Siri takes a star turn.)
But MOREPhilip Elmer-DeWitt - May 16, 2012 7:56 AM ET
Among the major vendors, Samsung captured 26%, HTC took 1%, and the rest lost money
FORTUNE -- Asymco's Horace Dediu on Thursday updated his quarterly review of mobile phone profits, and the news for everyone but Apple (AAPL) and Samsung is not good.
Apple is in roughly the same position it was last quarter, with an 8.8% share of the market in terms of units shipped (according to IDC) and a share MOREPhilip Elmer-DeWitt - May 3, 2012 7:48 AM ET
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