By Kevin Kelleher, contributors
FORTUNE – For Internet companies going public, the founder's letter is becoming a ritual with a purely symbolic value, a rite of passage into the adulthood of public markets. Larry Page and Sergey Brin started it when Google (GOOG) went public in 2004. Andrew Mason raised it to absurd new heights when Groupon (GRPN) launched its IPO last year.
Now Mark Zuckerberg's has tried his hand at the founder's letter, the naïve declaration of the company's startup ideals. Whether thrust defiantly into the faces of would-be shareholders or proffered delicately as a corporate heirloom of inestimable value, such epistles are doomed to enter into a slow, painful strangulation as market forces have their way.
CEOs of companies going public will occasionally include a letter to shareholders in IPO prospectuses, but it's usually no more than a bit of PR, a friendly cover letter as meaningless as the stock photos that sometimes clutter the filings. But the founder's letter is different. It is a unique product of Silicon Valley, where startups grow up as hybrids of social idealism and cold-blooded capitalism.
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Google's IPO prospectus began with an infamous letter that boldly declared: "Google is not a conventional company. We do not intend to become one" before asserting, "We will optimize for the long term rather than trying to produce smooth earnings for each quarter. We will support selected high-risk, high-reward projects."
But as institutional investors came to own a larger piece of Google, and as many of the company's employees became its shareholders, the realities of being a publicly traded company began to sink in. Google became quite adept at the earnings game it first shunned. By last summer, in Larry Page's first earnings call with investors since being reappointed as CEO, his defiant rhetoric had been toned down. "We may have a few small speculative projects happening at any given time but we're very careful stewards of shareholder money," page told analysts and investors on the call. "We're not betting the farm on this stuff."
When Groupon filed to go public last June, Mason included in the prospectus a founder's letter that, like Google's, shrugged off standard investor concerns like quarterly earnings -- only Mason employed a flakier rhetoric. "We are unusual and we like it that way," Mason said, before rattling on about fire-dancing classes and the importance of not being boring.
Mason also warned would-be investors that Groupon would "invest in long-term growth... regardless of certain short-term consequences" and make decisions based on "what we feel in our gut to be great." Then, in what must be one of the most irreverent lines in a CEO letter to shareholders, "Our customers and merchants are all we care about." Groupon, trading 15% above its $20 offering price, will deliver its first earnings report as a public company next week. Any disappointment in that or future earnings reports could result in investor pressure that adds a third group to the list of things Groupon cares about -- shareholders.
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In the IPO prospectus Facebook filed Wednesday, Zuckerberg wrote a founder's letter that is more conciliatory than defiant in tone than Groupon or Google's letters. The harshest phrase he used was "we've always cared primarily about our social mission." But the problem is, when he describes that social mission, he ends up sounding pious and, well, plain wrong.
Zuckerberg is simply trying to explain to investors why idealism is important. But he ends up taking the patronizing tone of a brilliant geek telling his date he usually doesn't date girls who don't like computers, so he's going to explain -- in language a fourth-grader could understand -- why they're so important.
"We hope to strengthen how people relate to each other," Zuckerberg wrote. But anyone who has spent time on the site knows that, while Facebook is very good at improving the quantity of friend connections, this comes at the cost of the quality of the interactions. Updates, chats and photos on Facebook are at best placeholders for the meaningful interactions that happen away from the site.
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He continues: "We don't build services to make money; we make money to build better services." This also seems disingenuous considering that Facebook's biggest triumph is to help advertisers by mining user data to target ads and to train them to treat corporate brands like friends. Zuckerberg's letter mentions the word "people" 41 times in 83 sentences. "Business" is mentioned seven times. Advertising, the real mission that the site is structured around, only once.
The ideals Zuckerberg so nobly expounds as Facebook's mission -- an open world, accountable governments, connecting people, the Hacker Way -- belong not just to Facebook, but to the web itself. They have been a part of the Internet from its earliest days. It's nice that Facebook embraces them too, but take out these generic ideals and you are left with a company that is devilishly good at making money from online ads.
So while Zuckerberg's founder's letter may be better written than those of Page, Brin and Mason, it's also the most hollow of meaning. Like Google and Groupon, Facebook started with an idealism that, confronted with the realities of financial markets, collapses in time. The only difference is, with Facebook, this capitulation happened long before it went public.
Disappointing quarter aside, it's too early to tell whether Google is fundamentally doing better or worse under Larry Page. But the company is more focused, more willing to take risks and -- for the first time in years -- more interesting.
By Kevin Kelleher, contributor
FORTUNE -- It may be unfair to grade a work in progress, but in the case of a closely watched company like Google, it's inevitable. In the MORE
Jan 25, 2012 11:29 AM ET
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* In an exclusive interview with Fortune, Larry Page, Google's original CEO, who reassumed the position a year ago, talks about the "family" environment Google (GOOG) tries to encourage, how it differs from his own grandfather's workplace, and how free food encourages people to eat less. (Fortune)
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Adam Lashinsky, Sr. Editor at Large - Jan 19, 2012 7:00 AM ET
Larry Page's 194-foot Senses sleeps 12 comfortably.
FORTUNE -- It's warfare on the high seas! Not quite, but the moneyed yachties of the world were abuzz when Google's (GOOG) Larry Page recently got himself a skipper for his 194-foot motor yacht Senses. The new captain is Chris Gartner, who was lured away from the Maltese Falcon, the futuristic clipper ship owned by Elena Ambrosiadou, the European hedge fund billionaire. The MORE
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"By the summer of 2012, the majority of the televisions you see in stores will have Google TV embedded in it."
-- An optimistic Eric Schmidt, Google's executive chairman (paidContent)
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JP Mangalindan, Writer-Reporter - Dec 8, 2011 5:05 AM ET
Fortune's curated selection of newsworthy tech stories from the weekend. Sign up to get the round-up delivered to you every day.
"I am not sure i agree that iPads are making music more accessible than ever. Before man kind had bongos and flutes and guitars and such, pretty accessible stuff." -- Bjork (Midem Blog)
Source: Bobby Bank/WireImage
* Steve Jobs was honored at a private memorial at Stanford University's Memorial Church last night. MORE
JP Mangalindan, Writer-Reporter - Oct 17, 2011 3:30 AM ET
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Ousted HP CEO Leo Apotheker will walk away with nearly $10 million.
* Thanks to an 8K HP (HPQ) filed, we now know ousted CEO Leo Apotheker walked away with almost $10 million in payouts and bonuses. Meanwhile, new company head Meg Whitman will earn $1 -- yes, $1 -- a MORE
JP Mangalindan, Writer-Reporter - Sep 30, 2011 3:30 AM ET
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* A beta version of iTunes Match became available last night, and while only developers can currently get at it, the limited software release sheds more light on what the service will be like once it officially rolls out this fall. For the $25 annual fee, music can MORE
JP Mangalindan, Writer-Reporter - Aug 30, 2011 4:28 AM ET
The question of whether or not Google is actually a species of media company has dogged it since its early days. Truth is, it's missing one key characteristic.
By Ben Elowitz, contributor
FORTUNE -- Since Google's early rise, this question has consumed hordes of those watching it: Is Google a technology company or a media company? Paradoxically, Google has continuously defied the dichotomy, seeming to succeed in media precisely by maintaining that MORE
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| Company | Price | Change | % Change |
|---|---|---|---|
| Bank of America Corp... | 7.95 | -0.16 | -1.97% |
| Microsoft Corp | 31.27 | -0.17 | -0.54% |
| Ford Motor Co | 12.28 | -0.25 | -2.00% |
| General Electric Co | 19.39 | 0.17 | 0.88% |
| Citigroup Inc | 32.36 | -1.00 | -3.00% |
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| Dow | 12,938.67 | -27.02 | -0.21% |
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| Treasuries | 2.00 | -0.04 | -1.96% |