Boy Genius Report

The 'EasyTheft' do-it-yourself Apple Store goes live Thursday

November 2, 2011: 10:44 AM ET

Who needs a staffer when you can scan, pay and walk out of the store unattended?

A typical afternoon crowd at the Fifth Avenue Apple Store. Photo: PED

[UPDATE: The new version of the Apple Store app finally arrived Tuesday, Nov. 8, a few days later than expected. You can get it here.]

Apple (AAPL) has two problems its competitors would kill for: 1) It can't build new product fast enough to meet demand and 2) its stores are over-crowded with customers clamoring for attention.

On Thursday, according to several reports, it aims to address the second problem with a new version of its Apple Store app.

This free app for the iPhone, iPad and iPod touch has been around for some time but in its current incarnation it doesn't bring much to the party. You can search for products, read reviews and order an item for shipment or pick-up at an Apple Store. But when you get to the store you're thrown into the maelstrom with everybody else.

The new version, according to the Boy Genius Report, does a whole lot more:

  • If you order an in-stock product, pick up will be available in approximately 12 minutes
  • If the product is out of stock or requires engraving or gift-wrapping, you'll be sent a push notification 12 minutes before it's ready
  • Customers who order through the app will be given priority treatment when they arrive at the store
  • Most surprising of all, if BGR's account is to be believed, Apple will supposedly allow customers to scan items on display, pay for them through the app, and walk out of the store without their bags being checked. According to 9to5Mac, concerned staffers have dubbed this feature EasyTheft, a play on the company's EasyPay service. We'll see if it happens.

Why is Apple doing any of this? Because building new stores is expensive. In the 10-K form it filed last week, the company has set aside $900 million for new retail outlets in fiscal 2012, nearly 9% of its $8 billion budget for capital expenditures.

Featured Newsletters

Every morning, discover the companies, deals and trends in tech that are moving markets and making headlines.

Receive Fortune's newsletter on all the deals that matter, from Wall Street to Sand Hill Road. SUBSCRIBE

Covering the digital giants of Silicon Valley and beyond, an in-depth look at enterprise companies, and the startups disrupting them. Written by Michal Lev-Ram and emailed twice weekly.

Anne Fisher answers career-related questions and offers helpful advice for business professionals.

Company Price Change % Change
Bank of America Corp... 7.95 -0.16 -1.97%
Microsoft Corp 31.27 -0.17 -0.54%
Ford Motor Co 12.28 -0.25 -2.00%
General Electric Co 19.39 0.17 0.88%
Citigroup Inc 32.36 -1.00 -3.00%
Data as of Feb 22
Index Last Change % Change
Dow 12,938.67 -27.02 -0.21%
Nasdaq 2,933.17 -15.40 -0.52%
S&P 500 1,357.66 -4.55 -0.33%
Treasuries 2.00 -0.04 -1.96%
Data as of 6:11am ET
Most Popular
AT&T CEO pay docked $2 million for T-Mobile debacle
 
White House pushes online privacy bill of rights
 
PC slump kills HP and Dell's bottom lines
 
The spectrum war's winners and losers
 
Home prices at lowest point in more than 10 years
 
Market indexes are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer LIBOR Warning: Neither BBA Enterprises Limited, nor the BBA LIBOR Contributor Banks, nor Reuters, can be held liable for any irregularity or inaccuracy of BBA LIBOR. Disclaimer. Morningstar: © 2012 Morningstar, Inc. All Rights Reserved. Disclaimer The Dow Jones IndexesSM are proprietary to and distributed by Dow Jones & Company, Inc. and have been licensed for use. All content of the Dow Jones IndexesSM © 2012 is proprietary to Dow Jones & Company, Inc. Chicago Mercantile Association. The market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. FactSet Research Systems Inc. 2012. All rights reserved. Most stock quote data provided by BATS.
Powered by WordPress.com VIP.