FORTUNE -- A 3:43-minute round-up of the reasons behind Apple (AAPL) CEO Tim Cook's letter of apology to his Chinese customers, recorded Monday afternoon before China's response. Not much here that regular readers haven't heard before.
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State-run media that blasted Apple for two weeks are now singing the company's praises.
FORTUNE -- Tim Cook's public apology to Apple's (AAPL) Chinese customers was being quoted at length Tuesday in the very print and broadcast media that for a fortnight had been ripping the company apart for its greed, dishonesty and "unparalleled arrogance."
"The company's apology letter has eased the situation, softening the tense relationship between Apple and the Chinese MOREPhilip Elmer-DeWitt - Apr 2, 2013 7:45 AM ET
Improves Apple's warranty policies in China following a state-sponsored smear campaign
FORTUNE -- Two weeks after China's Central Television accused Apple (AAPL) of giving Chinese customers second-rate repair service on its iPhones and iPads -- a charge echoed and amplified by editorials in the People's Daily -- CEO Tim Cook posted a signed apology on Apple's Chinese-language website.
A public apology was one of the demands made last week by the China MOREPhilip Elmer-DeWitt - Apr 1, 2013 12:11 PM ET
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