3.1

Is your iPhone 3.1 in coma mode? - update

October 4, 2009: 2:25 PM ET

flatline iPhone

UPDATE: On Thursday Oct. 8 Apple issued iPhone OS 3.1.2, an update that promises to address several of the glitches described below. Among other things, according to Apple, the update:

  • Resolves sporadic issue that may cause iPhone to not wake from sleep
  • Resolves intermittent issue that may interrupt cellular network services until restart
  • Fixes bug that could cause occasional crash during video streaming

Let us know if this clears things up.

- - - -

"OK, I updated last night without a hitch," wrote Headers22, an iPhone owner from southwestern Missouri, on an Apple (AAPL) discussion board last month. "But now I get random complete shut downs. It has happened twice. In both instances the phone has come back after doing a hard reboot. Anyone else having this problem?"

Apparently some other iPhone owners were having that problem -- and more.

Headers22 started the topic Mysterious random total shut downs following 3.1 update on Sept. 10, the day after Apple released iPhone OS 3.1. Less than four weeks later, the topic has filled 128 pages, drawn 1,023 replies and been viewed more than 177,000 times.

Although dozens of folk-remedies and at least one Genius Bar solution have been posted (see below), nobody representing Apple has responded to the hundreds of complaints.

Nor has anyone from the company answered the questions posted in several similar topics: More

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