Apple 2.0

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What Twitter had to say about Apple's iPhone 5 event

September 13, 2012: 4:40 PM ET

The results of a survey of 1.7 million post-launch tweets

Click to enlarge. Source: Crimson Hexagon

FORTUNE -- Here's one way to measure the reaction of the public -- as opposed to the press or the Street -- to Apple's (AAPL) new iPhone.

Crimson Hexagon, a Boston-based social media research firm that uses technology developed at Harvard (get it? Crimson?) gathered and analyzed nearly 1.7 million responses to the iPhone 5 launch posted on Twitter between Wednesday morning and Thursday afternoon. Roughly 1.4 million of the tweets expressed an opinion about the product.

The results are shown on the graph above, but you might find it easier to digest them in summary form:

38% of the tweets were positive about the iPhone 5
- 13% were excited about the iPhone 5 or intend to purchase
- 18% expressed anticipation or excitement over the launch
- 7% were engaged in positive conversations surrounding iPhone 5 features like 4G LTE

31% of the sentiment was neutral
- 6% of tweets discussed sales expectations
- 19% spread the news
- 6% simply asked questions about the new device

19% of tweets expressed humor or sarcasm

11% of the sentiment was negative
- 7% didn't care about the launch or thought it was just a lot of hype
- 4% said they would not purchase the device or expressed dislike of Apple and iPhone 5 features

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About This Author
Philip Elmer-Dewitt
Philip Elmer-DeWitt
Editor, Apple 2.0, Fortune

Philip Elmer-DeWitt has been following Apple since 1982, first for Time Magazine, and now on the Web for Fortune.com.

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