Data is making the business case for Twitter

August 17, 2011: 10:22 AM ET

Yes, the social site is full of inane chatter. But that doesn't mean it can't be very useful for businesses -- as new data reveals.

FORTUNE -- Depending on where you go online and what you read, much of what you see about Twitter might be negative. "Who cares what some lonely guy had for lunch?" is one variation on a common refrain.

But Twitter, unlike many other forms of media including other social sites, is what you make it. Taken as a whole, Twitter is silly and inane because most of what goes on there is silly and inane. (Just watch the trending topics.) But if you're a serious professional who uses Twitter mostly for work, you may not have to see very much of the silly and inane stuff at all. Twitter is a gigantic set of highly segregated neighborhoods, albeit ones with extremely permeable borders. If you're in the audio-equipment business, for example, you can follow and be followed by only people in that business should you choose to. Compared to some random pre-teen's Bieber-centric Twitter experience, it's a whole different world.

A set of stats recently released by the British creative shop Touch Agency helps make the business case for Twitter. For instance: 88 of the companies on the Fortune Global 100 list update their Twitter accounts at least daily. And: Three-quarters of people who follow brands on Twitter are more likely to buy from that brand.

Other, more-general stats might surprise. Some 70% of Twitter users are outside the United States. And, every second of every day, more than five new Twitter accounts are created, amounting to about 450,000 new accounts daily. One caveat: these numbers likely vary somewhat in reliability, collected as they were from as Touch puts it, "a range of online sources." Still, an interesting case for Twitter nonetheless.

Join the Conversation
Featured Newsletters

Every morning, discover the companies, deals and trends in tech that are moving markets and making headlines.

Receive Fortune's newsletter on all the deals that matter, from Wall Street to Sand Hill Road. SUBSCRIBE

Covering the digital giants of Silicon Valley and beyond, an in-depth look at enterprise companies, and the startups disrupting them. Written by Michal Lev-Ram and emailed twice weekly.

Anne Fisher answers career-related questions and offers helpful advice for business professionals.

Company Price Change % Change
Bank of America Corp... 7.92 -0.03 -0.38%
Hewlett Packard Co 27.07 -1.87 -6.46%
General Electric Co 19.04 -0.18 -0.94%
Intel Corp 26.44 -0.29 -1.08%
Ford Motor Co 12.18 -0.10 -0.81%
Data as of 9:46am ET
Index Last Change % Change
Dow 12,919.83 -18.84 -0.15%
Nasdaq 2,933.63 0.46 0.02%
S&P 500 1,355.15 -2.51 -0.18%
Treasuries 2.01 0.00 0.10%
Data as of 10:03am ET
Most Popular
AT&T CEO pay docked $2 million for T-Mobile debacle
 
The spectrum war's winners and losers
 
PC slump kills HP and Dell's bottom lines
 
Christie to Buffett: Shut up and pay up
 
Chris Christie to Warren Buffett: Just 'shut up'
 
Market indexes are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer LIBOR Warning: Neither BBA Enterprises Limited, nor the BBA LIBOR Contributor Banks, nor Reuters, can be held liable for any irregularity or inaccuracy of BBA LIBOR. Disclaimer. Morningstar: © 2012 Morningstar, Inc. All Rights Reserved. Disclaimer The Dow Jones IndexesSM are proprietary to and distributed by Dow Jones & Company, Inc. and have been licensed for use. All content of the Dow Jones IndexesSM © 2012 is proprietary to Dow Jones & Company, Inc. Chicago Mercantile Association. The market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. FactSet Research Systems Inc. 2012. All rights reserved. Most stock quote data provided by BATS.
Powered by WordPress.com VIP.